FAQ – helping you to understand Graphic Design

Graphic Design Services can, for some, be a little daunting. Below are some frequently asked questions that our clients often ask. If you can’t see a question you would like answered please feel free to call on 07465 697 897.

WHAT DESIGN SERVICES DO YOU PROVIDE?

Everything from logos, business stationery, exhibition material, flyers, brochures and managed websites.

HOW DOES THE DESIGN PROCESS WORK?

Ideally we would set up a meeting where we can find out more about your business, what your pains are and where you would like to be in the future. This then gives a solid understanding of requirements which we call ‘the brief’.

Initial concepts are then supplied giving the client time to consider their options, and to talk about suggested colour palettes and fonts before supplying us with feedback.

We listen carefully to ALL client feedback, offering solutions and advice to any issues or concerns that may arise. If  alterations are required, these are made and the amended visual is sent on once again to the client. This process continues until we receive client approval.

HOW WILL I RECEIVE MY COMPLETED DESIGN?

Once we have received the final payment, we will then supply all digital files via email or dropbox. High resolution pdfs can also be supplied to enable you to work with a Printer of your choice.

DO YOU PROVIDE A PRINTING SERVICE?

Of course! Costs can be supplied for various quantities. We have fantastic relationships with local and online printers. We will take care of all your printing needs by advising on paper stock, quantities and preparing print ready artwork.

Arrangements will then be made to deliver your print run direct to your door!

WHO OWNS THE COPYRIGHT FOR THE DESIGNS PRODUCED?

All copyright is owned by the client after payment has been made. It’s all yours!

I NEED A DESIGN URGENTLY!

No problem! We always aim to accommodate rush jobs.

HOW MUCH WILL GRAPHIC DESIGN COST?

Quotes for your project will all be determined by one crucial point: The scope of work, or how much you actually need a designer to do. Whether you want a 24 page brochure or an A5 flyer, a logo design or a logo development. Costs can be set out from the initial meeting prior to the project commencing.

WHEN WILL I PAY FOR MY GRAPHIC DESIGN?

Most projects require an upfront fee prior to the design commencing. The balance is paid at the end of the process after the client has signed the designs off.

WHAT IS A MANAGED WEBSITE?

A managed website means that you pay a fee every month to allow us to look after your website for you by keeping it healthy. Below are some of the benefits;

Page additions or subtractions

Content updates and changes

Design updates and changes

Social media integration

Assisted Blog Posts

Expert support

Software updates

Responsive Design (allowing website to be viewed correctly on various devices)

DO YOU PROVIDE HOSTING FOR MY WEBSITE?

Absolutely. We provide hosting with any website we have designed and developed.

If you have any questions not shown above, you can contact us here, we’re always happy to help!

CALL US